Work in customer service, for spoilt rich brats who think nothing of jeoparising your job if they don't get their self-centred selfish way. Shocking behaviour from adults, and supposedly from a privilidged educated society like the US. Think first before you complain about someone, who may have just dealt with a string of awful people making unreasonable demands which will mean nothing to them in a matter of minutes. Those complaints and bad service audits you make can actually lose jobs. Employers are not reasonable level-headed beings. They are scared, and looking for someone to blame, always. It's a sick world now, when everyone is too quick to complain with little regard to the very serious consequences.