Receptionist training this week :S - Social Anxiety Forum
 
Thread Tools
post #1 of 7 (permalink) Old 02-23-2015, 07:23 PM Thread Starter
SAS Member
 
Join Date: Jan 2013
Posts: 13

Receptionist training this week :S


I have an opportunity to work as a receptionist. My mother knows the manager and she asked me to come on Friday for 2 hours so she can train me - there will also be someone else she will be training

I'm nervous. I actually didnt even want to accept but I just did.

Now what do I do :S ?

My palms are sweating now. The main thing is I'm concerned I will sweat at the training day .
shydonkey is offline  
Sponsored Links
Advertisement
 
post #2 of 7 (permalink) Old 02-23-2015, 08:03 PM
SAS Member
 
Join Date: Jul 2011
Posts: 3,685
Congratulations OP!

It's training, they don't expect you to know the job yet. Just do what they tell you, and if you don't know something, ask. It'll go fine.

Hopefully you don't sweat, but remember that you notice that stuff way more than anyone else does. It's not going to be a huge deal if you do.
persona non grata is offline  
post #3 of 7 (permalink) Old 02-23-2015, 08:13 PM
SAS Member
 
Join Date: Feb 2015
Gender: Female
Age: 28
Posts: 73
It's ok to sweat. Everybody sweats, and many, many people get nervous their first day on the job. It sounds like a great opportunity to help you handle your nerves! If you find yourself freezing up or whatever, just take a few deep breaths. Receptionist jobs are great. Congrats on getting one!
smarticus is offline  
 
post #4 of 7 (permalink) Old 02-27-2015, 12:38 AM Thread Starter
SAS Member
 
Join Date: Jan 2013
Posts: 13
Hi guys
So today I just went and the manager showed me
How to do stuff on the computer. It only lasted an hour and this was in her office (not at the teception). She aske me what I think of the job as I told her it's alright and tht I'll think about it... I don't know if I was to do this job because it's alot of pressure - I would need to simultaneously answer the phone and address the people waiting in line. She said this Monday I could come so she could train me at the front desk when it's really really busy.

So should I send her a text saying I want to work? Or not? I really don't know anymore
shydonkey is offline  
post #5 of 7 (permalink) Old 02-27-2015, 02:40 AM
SAS Member
 
RubixQ's Avatar
 
Join Date: Jul 2014
Location: Ecosse
Gender: Male
Age: 31
Posts: 716
I'm not sure if this will be much help but the middle of last year I worked at the reception desk of a hospital... if the main staff were busy I would answer the phone or deal with a patient etc. Except my anxiety got the better of me and I hid at my computer.

When I left I regretted not pushing myself and making the best of the opportunity.

I think you should do it then at the very least you can say you tried
RubixQ is offline  
post #6 of 7 (permalink) Old 02-27-2015, 06:08 PM Thread Starter
SAS Member
 
Join Date: Jan 2013
Posts: 13
Quote:
Originally Posted by RubixQ View Post
I'm not sure if this will be much help but the middle of last year I worked at the reception desk of a hospital... if the main staff were busy I would answer the phone or deal with a patient etc. Except my anxiety got the better of me and I hid at my computer.

When I left I regretted not pushing myself and making the best of the opportunity.

I think you should do it then at the very least you can say you tried
You may not think this but even one reply can help someone so much ! Especially when so many people ignore threads lol

I'm only 20 years old.. I've never worked and if I don't work now I never will be able to due to my lack of experience. Maybe I should not think about it too much and just try it. I feel like the manager thinks I'm not capable - I told her I was shy and am not sure if I want to work - I just let her know I'll think about it and will send her a text. :/

How did you deal with answering the phone and addressing the patients at the same time? I can't imagine someone waiting whilst I'm on the phone :s

I really feel like just not doing this. I'm studying in university to become a teacher and I will be finished in 2 years time.

The only reason I would work is to gain confidence and get a reference for experience.
shydonkey is offline  
post #7 of 7 (permalink) Old 02-28-2015, 07:25 AM
SAS Member
 
RubixQ's Avatar
 
Join Date: Jul 2014
Location: Ecosse
Gender: Male
Age: 31
Posts: 716
I don't know how different the systems are in the US, but the way it worked here is, the patient would come in with a card which they got from their doctor. They would be booked in and the card would be scanned for the X-Ray staff.

If you are on the phone and someone comes in with an appointment then they will wait - they have no reason to turn around and leave. The important thing I would say is you at least acknowledge them. They will understand you are on the phone.

On the other hand if the desk was busy then we would let the phone ring. Personally I would prioritise someone in front of me than a ringing phone. If it should stop ringing and it was important then they will call back.

Remember it is better to be slow and accurate than rush and make a mistake

This is your first job and it is understandable that you would be nervous, you need experience to get rid of those nerves and that will come over time. Part of that experience is making mistakes because that is the only way you will learn. Your still young and there will be more opportunities like this but wouldn't it be better to start on the right foot and prove to your manager and most of all to yourself that you can do it?
RubixQ is offline  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
near tears in 1 week receptionist job hell shy_chick Coping With Social Anxiety 12 04-29-2016 10:36 AM
Online Training vs Physical Training for Employees Prissy Longstaff The Work Place 1 12-23-2014 08:44 AM
Anyone into Dog Training/Clicker Training? introvert33 General Discussion 2 10-18-2014 11:10 PM
Receptionist hickorysmoked The Work Place 7 05-21-2010 11:51 AM
I survived being a receptionist for a week shy_chick Positive Thinking 2 07-21-2007 10:48 AM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

 
For the best viewing experience please update your browser to Google Chrome