I have been using Talkspace for about two weeks now, and I find it to be awesome! My therapist sent me an article about herself written in a local newspaper, so yeah, I know she's real and that she has a practice. She's also pretty helpful, so that's the important part for me. The consultation therapist was a bit scripted, but they have to be, as an entry point to the service. I am also digging the fact that this is based around my schedule and as someone who has several jobs that require a ton of running around, it helps me stay sane without worrying about more scheduling issues. Life's hard enough man. I think that once you get past the initial consultation and are paired with your primary therapist, who is looking to do their job rather than sell you the service, then you are good to go. It may not be for everyone, but it works for me. Just sayin'